Designing an enterprise AI ecosystem from first impression to daily use.
Overview
VIVI is an enterprise AI platform designed to help hospitality companies configure intelligent workspaces supported by agents, connected data sources, prompts, and multi-channel experiences.
My role focused on shaping the brand, product, and website as one coherent system so the platform felt credible, scalable, and understandable across every touchpoint.
Challenge
Design an intuitive platform capable of transforming complex AI integrations into a seamless user experience.
VIVI needed to empower non-technical users to build, train, and deploy AI agents connected to their existing tools — without writing code. The main challenge was translating advanced AI capabilities into a clear, accessible and visually coherent product experience.
Goal
Create a cohesive digital ecosystem where users can design, manage and monitor AI agents through an elegant, human-centered interface.
The goal was to unify usability, scalability and trust — combining conversational design, modular dashboards and a flexible design system adaptable to the hospitality industrie.
Result
The final platform delivers a refined UX that bridges complexity and simplicity.
Through clear information architecture, visual hierarchy and guided workflows, users can now create multi-channel AI agents in minutes. The interface communicates reliability and innovation, helping businesses adopt AI with confidence and ease.
VIVI stands today as a fully functional, scalable SaaS — powered by thoughtful design decisions that make artificial intelligence feel human.
Design that makes artificial intelligence feel simple, reliable, and human.
Design that makes AI effortless, trustworthy, and human.
Website Impact
Commercial website performance
The commercial site launched in December and showed healthy early organic traction in its first 90 days, indicating that the experience was discoverable, indexable, and gaining visibility over time.
Google
impressions
Impressions
growth
Organic
clicks
Clicks
growth
Platform Impact
Platform adoption and ecosystem depth
Beyond visibility, Vivi evolved into a working enterprise AI environment with real structural depth, showing adoption across workspaces, agents, knowledge, integrations, prompts, and channels.
Connected
agents
Knowledge
bases
Configured
integrations
Prompts
created
Active
channels
The strongest outcome of this work is not one isolated metric. It is the combination of commercial traction and product adoption. The site gained real search visibility after launch, while the platform itself showed operational growth across multiple enterprise structures.
